Refund Policy

1. Eligibility for Refunds:

Refunds will be considered for items that meet the following criteria:

  • The item is damaged or defective upon receipt.
  • The item is significantly different from what was described on our website.
  • The item was not delivered (lost in transit) or was delivered after the promised delivery date.

2. Initiation of Refunds:

To initiate a refund, please contact our customer support team within 7 days of receiving the product.
Provide us with the order details, the reason for the refund, and any relevant supporting information or images.

3. Verification Process:

Our team will review your refund request and may request additional information or evidence to assess the issue.
We aim to complete the verification process within 3 business days from the date of your refund request.

4. Refund Options:

If your refund request is approved, you will be offered the following options:

  • Full Refund: You will receive a full refund of the purchase price, including any shipping charges paid.
  • Partial Refund: In some cases, a partial refund may be offered based on the nature of the issue.

5. Refund Processing:

Refunds will be processed using the original payment method used during the purchase.
Please allow up to 5 business days for the refunded amount to appear in your account, depending on your payment provider.

6. Non-Refundable Items:

Some items may not be eligible for refunds due to their nature. These may include:

  • Downloadable content, digital products, or gift cards.
  • Items that have been used, opened, or tampered with, such as decks with broken seals.

7. Communication:

Throughout the refund process, we will keep you informed via email or phone regarding the status of your request.

8. Return of Products:

In some cases, we may request the return of the product before processing the refund. We will provide you with return instructions if applicable.

9. Contact Us:

If you have any questions or concerns regarding our refund policy, please contact our customer support team.
By making a purchase from Cards Game Night, you acknowledge and agree to abide by this Refund Policy. We are dedicated to providing you with the best service and ensuring your satisfaction at our cards game store. Happy gaming!

Note: This website cardsgamenight is owned and operated by “GIGGLYBABIES LLC” & “THEALPHA MALL LTD”. Throughout the site, the terms “we”, “us” and “our” refer to cardsgamenight. “GIGGLYBABIES LLC” & “THEALPHAMALL LTD” offers this website www.cardsgamenight.com including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.